Refund Policy

At Spur Strap Minis, our goal is to place each puppy in a loving, committed, and well-prepared home. Because our breeding program requires significant planning, health testing, and early investment in every puppy, we maintain the following refund policies.

By placing a deposit or purchasing a puppy from SpurStrapMinis.com, you agree to the policies below.

A. Non-Refundable Deposit
All reservation fees paid to hold a spot on our waitlist or to reserve a puppy are non-refundable and good for 18 months.
This includes situations where:

• You change your mind

• Your circumstances change

• You find a puppy elsewhere

• Your preferred gender, color, or temperament is not available in a particular litter

Reservations demonstrate commitment and help us plan responsibly for upcoming litters.

Reservations are filled in the order they are received. We do our best to accommodate preferences. Please note we cannot custom create puppies. If you have preferences, the quickest way to a puppy is to get on our reservation list early. 

B. Reservation Transfers
Although deposits are non-refundable, they may be transferred to a future litter at our discretion, or if your preferred choice is not available. We allow one transfer unless otherwise agreed upon.

If a specific litter does not produce a puppy that fits your preferences (gender, temperament, color), your reservation will remain valid for a future litter.
We do not issue refunds based on personal preference changes.

Every puppy is sent home with a medical chart showing age appropriate vaccinations and deworming schedule. If, within 72 hours of pickup, your veterinarian discovers a serious life-altering health issue that is verified and documented, you may:

• Return the puppy for a replacement puppy from a future litter, or

• Apply your payment toward another available puppy

We do not provide financial refunds for health-related returns.
The puppy must be returned to us with no evidence of injury, neglect, or illness caused after leaving our care.

Once a puppy has left our care and been delivered to or picked up by the buyer:

• The sale is considered final

• No refunds will be issued

• Purchaser is fully responsible for all veterinary care, training, and expenses

However, we always accept a returned dog at any age if the owner cannot keep them.
This is a return-to-breeder policy for the well-being of the dog—not a refund program.

We reserve the right to refuse or cancel a sale if we believe a home is not a good fit.
In rare cases where we cancel the sale before puppy pickup for reasons unrelated to the buyer’s actions, a full refund of paid funds (including deposit) will be issued.

All payments made toward a puppy (outside of the initial deposit) are fully refundable only if:

• We cancel the sale, or

• A veterinarian confirms a severe congenital issue prior to pickup (per Section 3)

Otherwise, all payments—including partial or full purchase price—are considered non-refundable once made.

Refunds are not issued for:

• Travel delays

• Scheduling conflicts

• Buyer’s failure to pick up the puppy at the agreed-upon time

If you miss your pickup window without communication, the puppy may be offered to another approved family, and payments may be forfeited.